Program Management, Change Management and Process Improvement


Business Process Optimization

Assist Agency Management determine and implement best business practices to achieve an integrated approach throughout all core business functions, ranging from financial, operational and information technology. This enables executive management to plan and perform life-cycle assessments, as well as implement and communicate appropriate corrective actions that improve Department capabilities.

Analysis report

Provides the statistics of the different quality scores and the scoreboard can provide information on various aspects of operational efficiency.